FAQ

Mobile Game Show is a mobile content provider which offers a great selection of ringtone, mobile games, videos, wallpapers and text alerts. With your monthly subscription with Mobile Game Show, you get a bunch of credits every month to download your mobile content anytime you want and anywhere you are.

Need help with Mobile Game Show?

Simply enter your questions below and click Go. Your anwers will be displayed in the list below.

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1 |

Where do I find the content on my mobile device after downloading it?

Each mobile device stores content differentlyMost devices will store content in your 'Games', 'Ringtones', and 'Wallpapers' foldersSometimes the content is in the 'Applications', or 'User Downloads' foldersYou can access the folders through the Main Menu on your mobile deviceYou can also consult your user manual/manufacturer's guide.

2 |

How do I cancel or unsubscribe?

We are sorry to see you go.  To stop the service, reply to the most recent text message we have sent you with the word STOP. You may also contact us using the information located at the bottom of this window.

We are continually adding new and exciting content and hope that you will come back and visit us in the near future for your media content needs.

3 |

How much does a ringtone, video, wallpaper, or game cost?

Games start at 3 download credits, while ringtones and wallpapers start at 1 download credit. Prices for items vary from $.99 – $6.99. See our catalogue for more details.

4 |

How do you protect my privacy and security?

We go to great lengths to ensure that your personal information is safe and treated with respectPlease view our Privacy Policy for more details.

5 |

How do I sign into my account?

Visit the home page and click on Login pageYou may then enter your phone number and password to sign in to your accountIf you don't remember your password, on the forgot your password link and we will send you  a new one to your mobile device.

6 |

Where would I find instructions on downloading content to my mobile device?

Instructions on using ringtones and wallpapers on your specific mobile device can be found in the user manual/manufacturer's guideInstructions for downloaded games are included with the application in the "Help Menu."

7 |

How do I change my password?

Visit the "Password" link under your "Account Settings" page in order to change your password. If you don't remember your password, click here to have a new one sent to your phone.

8 |

How do I change my phone number?

Our service use the subscribed phone number to identify your accountAs such, we can not change your phone number for the serviceHowever you can  cancel  your old account and reregister as a new userWith a new account you can obtain new credits!

9 |

Tell me more about downloading ringtones and other content. How does it work and what can I do?

If you're wondering if you can download to your mobile device, you must first make sure that the content is compatible with it. A few websites will request the name of the mobile device's manufacturer, their network, and the phone model or make, prior to giving you the information as to whether you can download the content or not.

Once you've determined compatibility, you'll need to follow the instructions provided for downloading the content you've purchased:
1. If you're receiving a ringtone (which may be a polytone or a realtone) or Wallpaper; a link to your content will be sent via text message to your mobile device. The text message will either contain a link to your content or it will be embedded in the message and automatically download.  In the case where it contains the link, you will need to use that link to download the content to your mobile device. This will be a long text message sent to your mobile device. It's a really good idea to look a little deeper into the subject of this websites FAQs. What you will learn will give you the confidence you need to venture into new areas and expand your content selection.

By visiting the link within that text message via your WAP browser or your Mobile Internet browser, it must play the requested ringtone. Once successfully downloaded, when you press the menu or options button on your mobile device, there will be an option to "save", and you can save the new ringtone on your device. 

It's really very quick and easy to download a ringtone.  Once it's part of your collected mobile services, you can switch between different ringtones as much as you'd like.


What should I do with the download link you've send me?
Once you've placed your ringtone order and picked your downloads, we'll send a text message with a link to your mobile device. Use your phone options or "Settings" to go to the link provided and download your content.

What's the "My Downloads" page on my mobile device for?
This is where we store your ringtones, wallpapers, and games, before you've put them on your mobile device. You can access this page at any time from the web or WAP browser with your Internet enabled mobile device's connection.
 
If I don't receive my download, after I've request it, what should I do?
It is possible that your WAP settings aren't correctly configured to allow you to receive this type of communication.  There could also be network problem or that the mobile device's number was entered incorrectly. We advise you to check the number or your network connectivity--then retry the request.

For other questions or concerns, please contact your service provider.

10 |

I get an error while downloading, or, I can't find where the content is stored. What do I do?

Are you receiving an error messageIf so, follow the instructions listed in the message and the problem should be resolvedIf you've followed the instructions and are still experiencing difficulty in resolving the error, please contact our customer care for further assistance. If you're having problem finding where the content is stored, remember to consult the user manual/manufacturer's guide to get specific details on how your mobile device stores downloadsMost devices will store content in your 'Games', 'Ringtones', and 'Wallpapers' foldersSometimes the content is in the 'Applications', or 'User Downloads' foldersYou can access the folders through the Main Menu on your mobile device.